Returns & Exchanges
At Negative Apparel, we want you to be completely satisfied with your purchase. If your fashion find isn't the perfect fit, you can return or exchange eligible items within 7 days of delivery.
Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and photos of the items you wish to return.
Quality Inspection
Ensure all items are unworn, unwashed, and have the original tags attached to qualify for a successful return or exchange.
Package and Ship
Securely pack your items in their original packaging and send them back to our central warehouse using a trackable courier service.
Processing and Refund
Once our team verifies the condition of the returned goods, we will issue your refund as store credit or process your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing